This Privacy Policy explains how Janda4D collects, uses, stores, and protects the personal information of Members and visitors. We are committed to handling your data with transparency, integrity, and in accordance with applicable data protection principles.
Before you read the full policy, here is a plain-English summary of what Janda4D commits to when it comes to your personal data.
Janda4D does not sell, rent, or lease your personal information to third-party marketers, data brokers, or advertisers under any circumstances. Your data is used solely to operate and improve your experience on the platform.
All data in transit is protected by 256-bit TLS/SSL encryption. Personal data and financial records stored at rest are encrypted using AES-256 standards. KYC documents are held in isolated encrypted vaults with strictly restricted access.
You have the right to access, correct, export, and request deletion of your personal data at any time. Submit a request through our live chat or support email and we will respond within 30 days of receipt.
We collect only the data that is necessary to operate your account, process transactions, verify your identity, and meet our regulatory obligations. We do not collect data speculatively or for purposes beyond those stated in this Policy.
We will not send you promotional emails or SMS messages unless you have explicitly opted in. You can withdraw marketing consent at any time through your Account Settings or by contacting our support team — no penalties or delays applied.
We do not hold your data indefinitely. Retention periods are defined by regulatory requirements and operational necessity. Account data is retained for a maximum of five years after account closure unless a longer period is mandated by applicable law.
Janda4D ("we", "us", "our", "the Platform", "the Operator") operates the online casino and sports betting platform accessible at janda4d.cam and any associated mobile applications. This Privacy Policy ("Policy") describes in detail the manner in which Janda4D collects, receives, uses, stores, shares, transfers, and protects personal information provided by or generated from Members ("you", "your", "the Member") and visitors to the Platform.
Janda4D is committed to protecting the privacy and personal data of all individuals who interact with the Platform. This Policy is designed to be transparent, accessible, and compliant with applicable data protection principles relevant to our operation and the jurisdictions of our Members, which include a substantial base of players across Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other regions.
By registering an account on Janda4D, accessing the Platform, or otherwise engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the practices described in this Policy, please discontinue use of the Platform and close your account in accordance with our Terms and Conditions.
For the purpose of this Privacy Policy, the following definitions apply:
Janda4D collects personal data in the categories set out in the table below. All collection is limited to what is necessary for the stated purposes and is conducted in accordance with the principle of data minimisation.
| Category | Examples of Data Collected | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g. MyKad NRIC, passport number) | Registration & KYC submission |
| Contact Data | Email address, phone number, residential address | Registration form |
| Financial Data | E-wallet identifiers (Touch 'n Go, Boost, GrabPay), bank account number (last 4 digits for matching), DuitNow registered number, cryptocurrency wallet address (USDT TRC20) | Deposit & withdrawal requests |
| Transaction Data | Deposit history, withdrawal history, bet history, game session data, bonus claims and redemptions, MYR balance records | Platform activity |
| Technical Data | IP address, browser type and version, operating system, device type and identifier, session token, time zone | Automatic collection on access |
| Usage Data | Pages visited, game categories browsed, session duration, click-path data, search queries within the Platform | Automatic collection via cookies & analytics |
| Communications Data | Live chat transcripts, support email correspondence, dispute submissions | Support interactions |
| KYC Documents | Scanned or photographed copies of MyKad, driver's licence, passport, proof-of-address documents, selfie photographs | KYC verification process |
The majority of personal data Janda4D processes is provided directly by you through the following interactions:
When you access or interact with the Janda4D Platform, certain technical and usage data is collected automatically through server logs, cookies, and analytics tools. This includes your IP address, device identifiers, browser characteristics, session data, and in-platform navigation patterns. This collection is necessary for platform security, fraud detection, and service optimisation.
In limited circumstances, Janda4D may receive personal data from third-party sources, including:
Data received from third parties is handled in accordance with this Privacy Policy and is not used for any purpose beyond those disclosed herein.
Janda4D processes your personal data for the following defined purposes:
Janda4D processes your personal data on the following legal bases, as appropriate to each processing activity:
Janda4D engages third-party service providers as data processors to support the operation of the Platform. All processors are bound by data processing agreements that restrict their use of your data to the specific services they provide on our behalf. Categories of data processors include:
Janda4D may disclose personal data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts of competent jurisdiction where disclosure is required by a valid legal obligation, court order, or regulatory directive. We will notify affected Members of such disclosures where permitted by law.
The Janda4D Platform uses the following categories of cookies and similar tracking technologies:
You may control and restrict cookies through your browser settings. Please note that disabling strictly necessary or security cookies will impair your ability to log in, maintain a session, and use core platform features. For analytics and functional cookies, browser-level controls are effective and will be respected. Janda4D does not currently respond to "Do Not Track" browser signals as no universal standard for their interpretation has been adopted.
Janda4D retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention schedules apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
Janda4D implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key measures include:
Subject to applicable law and the limitations inherent in our regulatory obligations (such as AML and KYC record-keeping requirements), Members have the following rights with respect to their personal data:
Request a copy of the personal data Janda4D holds about you, along with information about how it is being used.
Request correction of inaccurate or incomplete personal data held on your account — for example, a change of residential address or email address.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations.
Request that processing of your personal data is restricted in certain circumstances — for example, while a rectification request is pending review.
Receive a copy of personal data you have provided to Janda4D in a structured, commonly used, and machine-readable format where technically feasible.
Object to processing of your personal data based on legitimate interests, including profiling for direct marketing purposes. Marketing opt-out takes effect within 48 hours of request.
To exercise any of the rights above, please contact the Janda4D Data Privacy team via live chat or at the email address in Section 16. We will acknowledge your request within 5 business days and respond substantively within 30 calendar days. Where a request is complex or where we receive a high volume of requests, we may extend this period by up to a further 30 days, of which we will notify you.
The Janda4D Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect, process, or store personal data relating to persons under the age of 21. Age verification is conducted as part of the KYC process for all Members prior to the activation of withdrawal functionality.
Janda4D's primary data processing infrastructure is hosted in data centres with high availability and disaster recovery capabilities. In certain circumstances — for example, where a third-party service provider (such as a KYC technology vendor or fraud detection platform) operates servers outside Malaysia — your personal data may be transferred to and processed in a country other than your country of residence.
Where such transfers occur, Janda4D ensures that appropriate safeguards are in place to protect your personal data, including the use of contractual clauses that impose obligations on the receiving party equivalent to the protections applicable in the originating jurisdiction. Janda4D does not transfer personal data to jurisdictions that do not provide adequate data protection standards without first implementing appropriate supplementary safeguards.
The Janda4D Platform may contain links to or integrations with third-party services — such as payment processors including Touch 'n Go eWallet, Boost, GrabPay, Maybank online banking, and CIMB Clicks — that have their own independent privacy policies. Janda4D is not responsible for the privacy practices or content of these third-party services. We encourage Members to review the privacy policies of any third-party service they interact with in connection with their use of the Platform.
Janda4D does not control, endorse, or make any representations about third-party websites or services, and the inclusion of a link or integration does not imply endorsement or acceptance of responsibility for the third party's data practices.
Janda4D reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. All amendments will be published on this page with the revised "Last Updated" date. Material changes — such as new categories of data being collected, new purposes of processing, or changes to how data is shared — will be communicated to registered Members by email or via a prominent notice on the Platform at least 14 days before the change takes effect.
Continued use of the Janda4D Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised terms, you must cease use of the Platform and may request account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests in relation to this Privacy Policy or the processing of your personal data by Janda4D, please contact us through the following channels:
For responsible gambling enquiries, self-exclusion requests, or account limit adjustments, please visit our dedicated Responsible Gambling page.
For general platform queries or account assistance, please visit our FAQ page for guidance on common topics.
Privacy and security are foundations of the Janda4D experience — not afterthoughts. If you have questions about your data rights or want to exercise them, our support team is available 24/7 and trained to handle data privacy requests professionally and promptly.
For full platform rules, see our Terms & Conditions. For betting help, visit our FAQ. For responsible gambling tools, visit our Responsible Gambling page.
For players aged 21 and above only. Gamble responsibly.